What should I do?Ĭheck the instructions that came with your code - they should list the URL where you should go to redeem your Product Code. I got a message saying my Product Code can't be redeemed through EA Desktop or Origin.

Find the game you want to buy in the store, either on or in the Origin client.

Click Pay Now to complete your purchase.

On the Review Order page, click Enter Promo Code >.Choose to pay with a saved payment method, enter in a new payment method, or use your EA Wallet.If there’s only one edition of the game available, click Purchase.If there are different editions of the game available, click Select edition to choose the edition you want to buy, then click Buy.Find the game you want to buy in the store.You usually cannot use them on games less than a month old, virtual currency, memberships and subscriptions, game time cards, third-party games, or with any other current sale or promotion. Restrictions on promo codes vary from game to game and promotion to promotion. Redeem your promo code during the checkout process. Promotional (promo) codes can give you discounts on your purchases. Subscriptions and virtual currency codes, like for SimPoints, can be redeemed at the URL in your code’s instructions. Redeem your EA Gift Cards in your EA Account and Billing settings. Gift cards, subscriptions, and virtual currency codes Those games include, but are not limited to: Some of our classic games cannot be redeemed on EA Desktop or Origin and can only be played if you still have the game disc.

Redeem codes for The Sims 3 on The Sims 3 website to play your games and get any additional bonus content. Go to your computer's top menu to select Games and Redeem Product Code.Log in with the EA Account where you want to add the game.Redeem your Product Code in the Origin client Once you’ve redeemed your code, your game will appear in your account. Type in your Product Code, then click Next.Redeem your Product Code in your EA Account Settings This is especially important if you're a parent who wants to add a game to your child's account. Make sure that you log in to EA Desktop or Origin using the EA Account you want to add your game to. If there’s no code in your confirmation email, check to see if your game is already on your account. This is mostly for older third-party games, so you might not get a code in your email. If you need the code for any reason, you may have gotten it in your email receipt when you made your purchase. When you buy a game from our store, most of the time it will be added directly to your account. Need help redeeming a code for a different platform? Learn all about Product Codes, promotional codes, and code redemption.

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